Shipping & Delivery

Deliver with Durata

Delivery of packages in the Netherlands, Belgium, Germany and the rest of Europe.

We work together with POSTNL for deliveries in the Netherlands and Belgium and UPS for deliveries throughout Europe.

When will your order be shipped?

We only ship packages on working days from Monday to Friday, all packages sent are registered and insured.

What is the delivery time and route of my order?

Almost all deliveries arrive within 24 hours, with the exception of specific remote areas. Delivery times are between 09:00 and 19:30 (only on working days) with the exception of Saturday for the Netherlands (POSTNL). All shipping parties determine the route themselves, so we have no influence on the exact delivery time of the package to your receiving address. We cannot be held responsible for delays that occur with a 3rd party.

What happens if no one is present at the delivery address?

If no one is present, a notification will be left and a new delivery attempt will be made the next day. If the package cannot be delivered after 3 delivery attempts, it will be automatically returned to You can make a new delivery appointment online at the UPS (or other third party) website, or contact support.